Ornua Foods UK

Privacy Statement

Privacy Statement

Purpose of the Privacy Statement

 

Ornua Foods UK Limited and its subsidiaries and affiliates ("Ornua”, "us" and "we") respects your right to privacy in relation to your use of our website, official social media pages controlled by us and any other form of electronic communication which we use to communicate with you (together the "Sites").  This Privacy Statement sets out how we safeguard any information which you disclose to us or which may be collected by us via the Sites.  Any personal information which you volunteer to Ornua will be treated in accordance with this statement and the terms of all applicable laws which may be adopted in your country of residence from time to time.

 

 

Your Consent to this Privacy Statement

 

Please read this statement carefully to understand our practices regarding your personal information and how we treat it.  If you do not read or if you disagree with any aspect of this statement, you should not use the Sites.  By visiting the Sites and continuing to use them, you are accepting and consenting to the practices described in this statement.  Please also review our Terms of Use which also govern your use of the Sites.

 

 

Collection and Use of your Personal Information

 

When using the Sites you may have an opportunity to provide us with personal information which can identify you, such as your name, email address, home address, telephone number, social media account ID etc. This includes, for example, information you provide when you participate in social media functions on a Site, enter a competition, promotion or survey, when you fill in a form or report a problem with a Site.

 

Please do not disclose sensitive personal information to us via a Site, such as information relating to your racial or ethnic origin, political opinions, religious or other beliefs, physical or mental health, criminal background, etc.

 

Personal information which we collect from you will only be used for the purposes for which it was provided by you.  We may use your information for the following:

  • for internal record keeping purposes;

  • to respond to your questions and comments;

  • to provide you with information and updates in relation to our business, products and services;

  • to allow you participate in promotional and marketing activities and to refine our marketing strategies;

  • to permit you to participate in our social media activities and forums and other interactive features of a Site;

  • for our business purposes, such as enhancing the presentation, content and administration of our Sites, developing our business, products and services, engaging in market research, providing customer service etc.; and

  • to carry out our obligations arising from any contracts entered into between you and us.

 

We do not hold more information than is necessary for the purpose for which we collect it.  We do not collect or keep your personal information for any longer than is necessary for the purposes for which it was collected or as required by law.

 

 

Right of Access, Rectification and Erasure

 

If at any time after giving us personal information you decide that you would like a copy of the personal information or you no longer wish us to hold or use the information, or if that the information becomes out of date or inaccurate, you are free to notify us in writing at the address set out below.  You should include any personal identifiers which you supplied earlier via the Sites (e.g. name; address; phone number; e-mail address, social media account ID).  We will endeavour to promptly provide you with a copy of the information or remove or rectify the information (for which we may charge a small fee).

 

 

Disclosure of Personal Information to Third Parties

 

Ornua will not disclose your personal information to any third party except as described in this statement or as otherwise agreed by you. You acknowledge and agree that in certain circumstances we may be obliged to disclose your personal information to our agents and other third party service providers who perform certain functions on our behalf.  Such third parties will not be authorised by us to use your information in any way other than the intended use.  We may also be obliged to disclose your personal information under applicable law, to comply with a legal process or to enforce our Terms of Use.  

In certain circumstances, we may ask to process your personal information for marketing purposes.  If you do not wish for us to do this, please tick the relevant box on the forms we use to collect your data or contact us.

 

 

Links to Third Party Sites

 

You should also be aware that where you link to another website from our Sites, we have no control over that other website.  Accordingly, we cannot guarantee that the controller of that website will respect your privacy or data security in the same manner as Ornua.  The inclusion of a link on a Site does not imply endorsement of the linked site by us.  

 

 

Keeping your Information Secure

 

We use appropriate technical measures to protect any information you disclose to us.  Notwithstanding the foregoing, we cannot guarantee the security of any information you transmit to a Site and you do so at your own risk. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately of the suspected problem.

 

 

Use of Sites by Children

 

We do not collect information from any person under the age of thirteen.  The Sites are directed only to individuals who are permitted to share their personal information without parental consent.

 

 

Cross-Border Transfer of Information

 

We may transfer your personal information to other countries where we do business for the purposes described above.  Such other countries may have different data protection laws to your country of residence.  If such a transfer occurs, we will protect the transfer, storing or processing of that information as described in this statement unless otherwise required by applicable laws.  By submitting your personal information, you agree to any such transfer. If you disagree with such transfer, you should not use the Sites.  

 

 

Collection of Non-Personal Information and COOKIES POLICY

 

You should be aware that each time you visit a Site, general information about your visit is automatically retained.  We use statistical and other analytical information collected on browsers who visit the Site to provide us with general information about the number of people who visit a Site and who return to a Site; the pages that they visit; where they were before they came to a Site and the page and Site at which they exited.  This information helps us monitor traffic on our Sites, so that we can manage the Sites’ capacity and efficiency.  It also helps us to understand which parts of a Site are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the Sites. This type of non-personal information and data can be collected through the standard operation of our Internet servers and logs as well as "cookies".

 

Cookies are small text files that are downloaded to a PC or other device when the user accesses certain websites.  A cookie allows a website to “recognise” the user’s device.  When users visit the same website again, the browser sends cookies back to the website allowing the website to recognise the user and remember things like personalised details or preferences. By using a Site, you consent to our use of cookies in accordance with this statement. If you wish to prevent new cookies from being installed and delete existing cookies, activate the procedure which is available on most web browsers that enables you to deny or accept cookies or do not use our Sites. The exact procedure depends on which browser you are using.  If you disable the cookies that we use, this may impact your user experience while using a Site.

 

 

Disclaimer

 

To the extent permitted by law, neither Ornua, its directors, employees, servants and agents, subsidiaries, affiliates or other representatives shall be liable in respect of any claims, liabilities, costs, demands, causes of action, damages, losses, expenses (including without limitation, reasonable legal fees and costs of proceedings), howsoever arising, in connection with your access to or use of the Sites or the use and/or dissemination of personal information relating to you in accordance with this statement and your consents.

 

 

Amendments to this Statement

 

Ornua reserves the right in its sole discretion to amend this statement at any time, and you should regularly check this statement for any amendments we make.

 

 

Governing Law and Jurisdiction

 

This Privacy Statement and all matters in relation to the use and operation of the Sites are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

 

 

Questions or Comments?

 

If you wish to contact us to discuss any matter in relation to this Privacy Statement or our processing of your information, please feel free to contact us at Ornua Foods UK Limited, Sunnyhills Road, Leek, Staffordshire, ST13 5SP, UK, or by phone on 00 44 1 538 399 111.